Return Policy

At Venda Mall, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a return policy to ensure that our customers are happy with their shopping experience.

  1. Returns: If you are not satisfied with your purchase, you may return the product within [insert number] days of receiving it. To initiate a return, please contact our customer service team at support@vendamall.com.

  2. Conditions for Returns: We will accept a return only if the product is returned in its original condition, with all the original packaging and accessories. We reserve the right to refuse a return if the product is returned in a damaged or used condition.

  3. Return Process: Once we receive your request, we will inspect the product and confirm if it meets the conditions for a return. If the product is eligible for a return, we will process the return within 7 days of receipt of the returned product.

  4. Refunds: We will issue a refund for the product price, less any shipping and handling fees, to the original method of payment.

  5. Shipping and Handling Fees: Shipping and handling fees are non-refundable. We are not responsible for any return shipping costs.

  6. Defective Products: If you receive a defective product, please contact our customer service team at support@vendamall.com within 2ndays of receiving the product. We will arrange for a replacement product to be sent to you at no additional cost.

  7. Final Decision: Our customer service team has the final decision on all return requests.

Thank you for choosing Venda Mall.